The Groundbreaking, Globally Recognised, Certified & Accredited Training Course for the Modern-Day Executive Assistant.


ONLINE for EMEA – October 1, 2, 3, 8, 9, 10 & 17


WASHINGTON D.C: 30 September – 4 October 2024 | AUCKLAND: 14-18 October 2024 | SINGAPORE: 4-8 November 2024 | SÃO PAULO: 11-15 November 2024 | DUBAI: 11-15 November 2024 | LONDON: 18-22 November 2024

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About ACEA®

The Advanced Certificate for the Executive Assistant: ACEA® is an intensive and interactive executive level training course.

The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. ACEA® equips current and aspiring Executive Assistants with the skills and knowledge they need to excel.

ACEA® is available as an intensive 5-day course or remotely, via highly interactive and engaging, instructor led, live online class sessions.

The ACEA® training style and subject matter are the same, whether it be in a classroom or online. We also maintain the benefits of the ‘shared learning experience’ with your class, regardless of if you are in a room or joining virtually.

Book onto scheduled open courses or contact us to arrange a private course for teams of over 4.

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Course content

To become a true ‘business partner’ to an executive, it is imperative that executive assistants have a deep understanding of the business and their executives’ role & responsibilities. Organisations are looking for assistants that possess executive level business acumen and skills now more than ever.

Uniquely delivered from an executive led perspective, the ACEA® course focuses on elevating the role of the executive assistant, by delivering a fundamental understanding of business and organisations, as well as practical skills, including:

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  • Strategic thinking
  • Corporate visions & missions
  • Understanding the linkages between strategy, projects & operations
  • Project management skills
  • Stakeholder management
  • Risk management
  • Quality management
  • Ethics & corporate social responsibility
  • Communication skills
  • Emotional intelligence / resilience
  • Service orientation
  • Time management
  • Leadership skills
  • Presentation skills
  • Financial awareness
  • Change management
  • Critical thinking and problem solving
  • Negotiation skills and conflict management

and much more ...

Benefits of Attending

3,000 in 25

Over 3,000 Assistants have attended ACEA® that has run in 25 countries

4.9 out of 5

4.9 out of 5 stars from over 755 course reviews on Findcourses

10 years

ACEA® has been running all over the world for nearly 10 years

Benefits of Attending

Increase your business expertise, learn new skills and enhance the attributes that make an outstanding EA

Why have over 3,000 Assistants participated in the ground-breaking ACEA® training course?

  • To give their executive(s) greater confidence to delegate more important & critical responsibilities 
  • To gain a broader understanding of the business, increase business acumen & bring new ideas/skills to their organisation
  • To rejuvenate their passion for their career, take the next step up & progress further
  • To manage projects more efficiently, increase productivity and delegate
  • To join & share experiences with EAs from other sectors and nationalities
  • To stand out with a globally recognised accredited certification
  • To gain respect in the boardroom & recognition of their role & responsibilities
  • To learn from world-renowned trainers & accomplished business leaders

Vote for us at the Office Management Awards for Service Provider of the Year!

We’re thrilled to see The Advanced Certificate for the Executive Assistant (ACEA) nominated as a finalist in the Office Management Awards for Service Provider of the Year!

With over 750 reviews scoring the course 4.9 out of 5 stars we know it’s a firm favourite with all our delegates. Vote for us here

Join the companies that benefited from ACEA® training:

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"Not your average EA course. It has encouraged me to look at the bigger picture within my organisation and the ways in which I can influence positive outcomes and become a strategic partner to my Executive."

Jo Hughes, UK


  • I highly recommend this course for all EAs or PAs who are looking for high level training. Having being in the administrative profession for 30+ years – this is the first high level course I have attended that left you exhausted every night having had a full intense day of effective training to enhance a strategic working partnership with your manager. Well done Richard for outstanding facilitation of this course.

    - Vicki Faint (AAPNZ Cert., NZDipBus Admin), Executive Assistant to the Vice-Chancellor, Victoria University of Wellington, New Zealand -

  • This training is the best I have ever attended outside my organizational leadership degree course. It is perfect for EAs, PAs and Administrative Professionals at different levels of their careers in all business environments. The group exercise sessions were invaluable and worked especially well for me by reinforcing all I learned. I cannot say enough about the ACEA course. I recommend that everyone in Admin attends. It was a great investment in myself and simply put; just Excellent!

    - Grace Ayishetu, EA to MD, Tullow Oil -

  • Excellent course content and delivery. The networking experience was exceptional. I highly recommend the ACEA™ to all Executive Assistants looking for relevant training.

    - Sonia Williams, FortisTCI, USA -

  • Excellent and comprehensive training delivered. I left inspired and energised. I will be recommending the course to any of my peers in need of a boost of confidence & motivation.

    - Pavlina Perkova, LEGO, Czech Republic -

  • After reading the course objectives and reviews, my expectations for ACEA were high. I must say that after completing the week-long course, Richard EXCEEDED my expectations. The class was energetic, interactive, safe, and, dare I say, fun. It was wonderful meeting people from all over the world!

    - Brenda L. Rogers CAP, OM, Del Frisco’s Restaurant Group, Vice President of Administration, Executive Assistant to the CEO -

  • The 5-day course was very well organised, the subjects covered during the week will assist me to further develop the skills to become a more professional and strategic Executive Assistant and a better partner to the Executive I work with today. The course focused on a wide variety of subjects relevant to me in my role to stay ahead within my profession. Mr. Arnott skilfully identified our strengths and weaknesses and helped us throughout the course to develop even further and gave us the tools to “becoming the best that we can be”. The course furthermore provided a platform to extend both my professional as well as private network.

    - Karin Hélène, Senior Executive Assistant to Director General Prof. John Womersley, European Spallation Source ERIC, Lund, Sweden (IMA South Sweden Regional Chair) -

Training Style

ACEA® combines theory and practice. We use individual and team exercises to illustrate how the techniques presented can be applied in a working environment. The purpose is to use a mix of proven learning techniques to ensure maximum understanding, comprehension and retention of the information presented.

Classroom: Delivered over 5 intensive and interactive days, as both scheduled open public courses for you to join, or on-site/local venue for your team/group.

Remotely: Online delivery will be facilitated and presented through a combination of live online workshops and tutorials, interactive exercises/groupwork/case studies/discussions, video case presentations and assessments.

Meet Your Course Directors

Richard Aarnott

Course Director

Jeff Lockhart

Course Director

John Bullock

Course Director

Online Dates

Next online courses start: ONLINE for EMEA – October 1, 2, 3, 8, 9, 10 & 17

Session start times are scheduled to suit all global time zones

Classroom Dates

WASHINGTON D.C: 30 September - 4 October 2024
AUCKLAND: 14-18 October 2024
SINGAPORE: 4-8 November 2024
SÃO PAULO: 11-15 November 2024
DUBAI: 11-15 November 2024
LONDON: 18-22 November 2024
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Sophie Douglas


+44 (0) 20 8064 0911 (EMEA team) or +1 646-652-0414 (US Team)

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We can bring ACEA® to you, anywhere in the world! Schedule an online or onsite class for your team/group! Contact us TODAY!

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