PAYMENTS AND DISCOUNTS

Payment is due in full at the time of registration. Your registration is regarded as a firm booking, and cannot be cancelled.

In order to receive any ‘early bird’ discounts, payment must be received before the cut-off date. Discount offers cannot be combined with any other offer.

You may substitute your place at any time with a colleague with the same or similar job function. Please notify us in writing as soon as you can so we can make the necessary arrangements.

All training must be paid for prior to the event. In the case of payment not being received, Marcham Publishing reserves the right to restrict a delegate’s access to the event until such time as payment has been received. Should this occur, the delegate has no recourse to cancel their place and payment will still be due as the reservation of a place constitutes a firm booking and cannot be cancelled.

CANCELLATION POLICY

• Details confirming your participation will be sent upon receipt of your registration and payment. As a limited event, no cancellation will be allowed once a registration is received. We do however allow you to transfer your ticket.

• If the event is cancelled or postponed, you will receive a credit note of the same amount paid for any other training or service of Marcham Publishing that must be used within one year from the date of cancellation.

• Marcham Publishing is not responsible for any loss or damage or liable in the case the training is cancelled or postponed due to a fortuitous or unforeseen event such as natural disasters or act of God or any other event that prohibits the training from running. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labor strike, extreme weather or other emergency.

• Marcham Publishing reserves the right to change speakers/trainers or parts of the content in case circumstances beyond the control of Marcham Publishing necessitate these alterations, such as changes from the speaker/trainer. Any substitutions or changes will be communicated and are always kept to a minimum.
Should an event be rescheduled, ticket holders will be offered tickets to the rescheduled event or a credit transfer to the face value of the ticket may be offered at the discretion of the organiser.